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If you’d like to return or exchange your order for whatever reason, we can help! We offer free returns or exchanges within 30 days of purchase. You can return your product for a different product, or for a refund to the original payment method. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please note the following exceptions to our return and refund policy:
To initiate an in-person return or exchange, visit Gilligallou at 14 Mill St #3, Almonte, ON K0A 1A0. Bring your item in its original packaging, your receipt, and your original payment method.
To initiate an online return or exchange:
If you have any questions about our policy, please contact us through gilligalloubird@gmail.com or call us at 613-461-7333.